DB77 Privacy Policy – Your Data, Protected

DB77 operates the online betting platform available at db77.club and through the db77 mobile application. As part of running this platform, db77 collects and processes certain personal information about the players who register and use the service.

This Privacy Policy sets out what personal data db77 collects, the reasons it is collected, how it is used, who it may be shared with, and how long it is kept. It also explains the rights you have in relation to your personal data and how to exercise those rights.

DB77 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. If you have any questions about how db77 handles your data, the support team is available 24/7 at [email protected].

When you register and use the DB77 platform, db77 collects the following categories of personal data:

DB77 collects this data directly from you when you register, make a deposit, place a bet, or contact the support team. Some technical and usage data is collected automatically through cookies and similar tracking technologies when you visit the db77 platform.

DB77 may also receive data about you from third-party identity verification providers and payment processors as part of the account verification and transaction processing workflow.

DB77 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your db77 account, including processing your registration and verifying your identity.
• Transaction Processing: To process deposits, withdrawals, and bonus payments on the db77 platform accurately and securely.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance through the db77 support team.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the db77 platform.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Platform Improvement: To analyse how players use the db77 platform and improve the overall user experience, game selection, and performance.
• Marketing Communications: To send promotional offers, bonus notifications, and updates to players who have opted in to receive db77 marketing messages.
• Responsible Gaming: To monitor betting patterns and identify players who may need support through the db77 responsible gaming programme.

DB77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having another lawful basis to do so.

DB77 processes your personal data on the following legal grounds:

• Contract Performance: Processing your data is necessary to provide the db77 service you have signed up for, including managing your account and processing transactions.
• Legal Obligation: DB77 is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate Interests: DB77 processes some data based on its legitimate business interests, such as fraud prevention, platform security, and improving the db77 service — provided these interests are not overridden by your rights.
• Consent: Where db77 relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

DB77 does not sell your personal data. However, db77 may share your data with the following categories of third parties where necessary to operate the platform:

• Payment Processors: bKash, Nagad, Rocket, and bank partners require certain data to process your transactions securely.
• Identity Verification Providers: Third-party KYC (Know Your Customer) services that help db77 verify your identity and age as required by law.
• IT and Security Providers: Companies that provide hosting, data storage, cybersecurity, and platform infrastructure services to db77.
• Regulatory Authorities: DB77 may be required to share data with law enforcement or regulatory bodies where legally obligated to do so.
• Fraud Prevention Agencies: Organisations that help db77 detect and prevent fraudulent activity across the platform.

All third parties that db77 shares data with are required to handle your information securely and in accordance with applicable data protection standards. DB77 does not permit third parties to use your data for their own marketing purposes.

DB77 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods are as follows:

• Account and Identity Data: Retained for the duration of your db77 account and for a minimum of 5 years after account closure, as required for anti-money laundering compliance.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction in accordance with financial record-keeping requirements.
• Support Communications: Retained for 2 years from the date of the last communication, unless the matter relates to an ongoing dispute or investigation.
• Technical and Usage Data: Retained for up to 24 months from collection, after which it is anonymised or deleted.
• Marketing Preferences: Retained until you withdraw consent or close your db77 account.

When your data is no longer required, db77 will securely delete or anonymise it so that it can no longer be linked back to you.

DB77 uses cookies and similar tracking technologies on the db77 website and mobile application. Cookies are small text files stored on your device that help db77 recognise you, remember your preferences, and understand how you use the platform.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the db77 platform. Non-essential cookies can be declined without impacting your core db77 experience.

As a DB77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the db77 support team at [email protected]. DB77 will respond within 30 days of receiving your request.

DB77 takes the security of your personal data seriously. The db77 platform uses industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

• SSL Encryption: All data transmitted between your device and the db77 platform is encrypted using SSL/TLS technology.
• Access Controls: Access to personal data within db77 is restricted to authorised staff on a need-to-know basis.
• Two-Factor Authentication: DB77 supports two-factor authentication to add an extra layer of security to your account login.
• Regular Security Audits: DB77 conducts periodic security reviews and penetration testing to identify and address vulnerabilities.
• Incident Response: In the event of a data breach that affects your rights, db77 will notify affected players promptly and take immediate steps to contain the incident.

While db77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your db77 account and never share your login credentials with anyone.

The DB77 platform is strictly for adults aged 18 and over. DB77 does not knowingly collect personal data from anyone under the age of 18. If db77 discovers that a minor has registered on the platform, the account will be immediately closed and any data collected will be deleted.

If you believe that a minor has registered on the db77 platform, please contact the support team at [email protected] immediately so that the matter can be investigated and resolved without delay.

DB77 may update this Privacy Policy from time to time to reflect changes in the law, the db77 platform, or the way db77 handles personal data. When changes are made, the updated policy will be published on this page with a revised effective date.

For significant changes that affect your rights or how db77 uses your data, db77 will notify registered players via email or an in-platform notification before the changes take effect. It is your responsibility to review this policy periodically. Continued use of the db77 platform after any changes have been published constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how DB77 handles your personal data, please get in touch with the db77 support team. We are available around the clock to assist you.